WHAT WE DID
OVERVIEW
Breakthroughs is Premier Inc’s flagship national conference, bringing together more than 4,500 healthcare leaders, executives, and industry partners each year to explore innovation, share insights, and advance care delivery across the U.S. healthcare system. The conference has featured an impressive lineup of keynote speakers, including Malcolm Gladwell, Michael Phelps, Deepak Chopra, and other high-profile thought leaders, reflecting the event’s scale and industry influence.
Our partnership with Premier began in 2021 when the COVID-19 pandemic forced a complete reimagining of the conference experience. We designed and developed a fully virtual conference platform that allowed Premier to maintain meaningful engagement despite the inability to gather in person. This solution earned industry recognition, receiving a Digital Health Award for its innovation and execution. What began as an urgent digital solution evolved into a long-term embedded partnership, where we now serve as an extension of Premier’s internal teams across design, development, and conference operations.
Over five consecutive years, we have continued to build, maintain, and evolve the Breakthroughs conference platform. Our work has allowed Premier to create a scalable, self-sustaining digital and event infrastructure that supports both physical and virtual experiences. By developing modular systems and empowering internal teams, we have helped Premier reduce vendor reliance, increase operational flexibility, and confidently scale Breakthroughs year after year.
“We have found Jim and the Industrious to be an invaluable partner over the past years in brand strategy, creative design, digital product foundations, UX design, and web development. Jim is consistently able to bring a fresh perspectives, delivering on time with very fast deadlines.”
Custom Virtual Conference Platform Development









Annual Hybrid Conference Design Support and Expansion
















Theming System and CMS Development for Long-Term Sustainability





Design Leadership Across Multi-Year Partnership
Throughout five consecutive Breakthroughs conferences, we provided ongoing design leadership that extended far beyond simple execution. Our team collaborated closely with Premier’s internal stakeholders to align conference experiences with broader brand standards, product initiatives, and marketing campaigns. We served as both creative leads and technical partners, balancing brand elevation with platform scalability.
This multi-year collaboration demonstrates our ability to embed deeply into enterprise organizations, provide stability across evolving priorities, and deliver repeatable systems that scale gracefully over time. The solutions we created for Breakthroughs not only enabled Premier to navigate the pandemic-era challenges but also positioned them for long-term conference success well into the future.
VIEW MORE WORK
- 01Premier
- 02PINC AI
- 03Parallel
- 04Daily Good
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